Overview
Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.
Cancellations and late arrivals disrupt operations and incur costs. In this session, we explore:
- Proactive approaches to anticipate, minimise, and address cancellations and 'Fail-to-Attends' (FTAs) using impactful communication tools.
- Effective management of cancellations through clear policies and protocols.
- Strategies to transform late patients into punctual attendees.
Join Prime Practice to learn how to optimize your practice's efficiency by minimizing disruptions caused by cancellations and late arrivals.
Providers Terms
Refund and Cancellation Policy
Please read the full Terms and Conditions by clicking on the booking button or visit the course provider's website.
Live Online training, E-Learning and Webinars
- All applications are subject to availability. CANCELLATIONS: All Live Online training, E-Learning and Webinar registrations are final and there is no refund for cancellation.
- You acknowledge and agree that in respect of All Live On Line training, E-Learning and Webinars:
- they may be recorded and used by us in any manner and for whatever purpose we determine; and
- we own or are entitled to all intellectual property rights in respect of thereof.
Tickets
Key Details | |
| Contact Hours: | 1.5 hrs |
| Start Time: | Tue, 21 January 2025 , 1:00 PM |
| Finish Time: | Tue, 21 January 2025 , 2:30 PM |
| Duration: | Afternoon Session |
| Format: | Webinar |
| Language: | English |
| Venue: | Online |
Address: | Your Computer, |
Overview
Prevent cancellations and late arrivals to maintain the smooth flow of your practice and keep both patients and your team happy. Equip your team with protocols to manage cancellations efficiently and transform habitual tardiness into punctuality.
Cancellations and late arrivals disrupt operations and incur costs. In this session, we explore:
- Proactive approaches to anticipate, minimise, and address cancellations and 'Fail-to-Attends' (FTAs) using impactful communication tools.
- Effective management of cancellations through clear policies and protocols.
- Strategies to transform late patients into punctual attendees.
Join Prime Practice to learn how to optimize your practice's efficiency by minimizing disruptions caused by cancellations and late arrivals.
Providers Terms
Refund and Cancellation Policy
Please read the full Terms and Conditions by clicking on the booking button or visit the course provider's website.
Live Online training, E-Learning and Webinars
- All applications are subject to availability. CANCELLATIONS: All Live Online training, E-Learning and Webinar registrations are final and there is no refund for cancellation.
- You acknowledge and agree that in respect of All Live On Line training, E-Learning and Webinars:
- they may be recorded and used by us in any manner and for whatever purpose we determine; and
- we own or are entitled to all intellectual property rights in respect of thereof.
| Educator Shop: | Prime Practice |
| Contact: | Enquiry - Request call back |
Testimonials:
 | DanijelaLifelong Dental |
"I‘ve learned many lifelong valuable skills to use in the workplace and personal life. As a dental professional, I’ve attended several courses with Prime Practice, all top quality and I‘ve learned many lifelong valuable skills to use in the workplace and personal life, from working as a team to how to communicate effectively face to face, understanding your customer and problem solving under pressure. The course leaders looked after us from start to finish, and the aftercare, coaching and follow up service has all been nothing short of excellent. A special shout out to Justine, Maria and Maya who all went the extra mile for me with my queries and additional support. I highly recommend Prime Practice, thanks so much for everything!"
 | Cath AmosPractice Manager, Northshore Dental Clinic |
"Prime Practice have been working closely with us for the last 12 months. One of our team goals and part of our culture is to serve our community in the best way possible. Prime Practice have given us the tool belt required for this. Personally, for me as a Practice Manager I have had the opportunity to learn skills to effectively communicate and lead our team. My leadership qualities have grown enormously under the high skill and knowledge of my coaches and the PM Academy, which in hand has helped the whole team strive towards our common goal. I believe in people becoming the best version of themselves and I know that Prime Practice has eqquiped me as a leader which is in hand helps me be the best version of me. I also love the PM network as it's so great to have a place where you can go to share with people who are in the same position. Thank you for all your knowledge and wisdom"
 | Dr. Greg Hsiao |
"After 10 years and I am still learning something new, Prime provides a wonderful framework for communicating effectively with patients."
 | Dr. Gwendolin FlanaganPrincipal Dentist and Practice Owner, Gwen Flanigan BDS Syd |
"Having support from Prime, especially during those early years of financial struggle and more recently with COVID has made the biggest difference to me. I love most the respectful and honest way Prime communicates with me and my staff. A skill that they have imparted to me and my team. In the end, I humbly say that even though I am a sole practitioner, with Prime I do not feel alone."
