Nexlec Support

Terms

1. Who We Are.

Through our Site, Nexlec provides a simple and quick means for end users ("you" or "end users") to create an account with us and search and register for subjects, seminars, courses and workshops ("Courses"). When you create an account with us, you may be asked to provide information that personally identifies you and/or your location, including your name, date of birth, email address, postal code or zipcode, state and country of residence, and telephone number ("Registration Data"), but only when you voluntarily give it to us.

2. These end user terms and conditions.  

By using the Services in any manner, including but not limited to creating an account with us, visiting or browsing the available Courses or using the Services, you agree to observe and be bound by these end user terms and conditions ("Agreement").

3. The course provider and the Courses

Nexlec is not the organiser or provider of any of the Courses that are listed on the Site. These Courses are independently provided by the third party course provider ("course provider"). Any agreement between you and the course provider with respect to a Course is a matter between you and the course provider. We only provide the Services which allow you to view and browse the available Courses and allow for you to pay for the Courses.

Nexlec is not responsible for the Courses that are publicised or sold using the Services. You acknowledge that the relevant course provider is solely responsible for the nature and quality of the Courses, products and services that are advertised on the Site and for delivery, support, refunds, returns or any other ancillary services that are advertised on the Site.

4. Use of the Services

We grant you a personal, non-exclusive, non-transferable, revocable, limited right (without the right to sub-licence) to access and use the Site and Services solely for the purposes of browsing, registering and paying for a Course. Any rights not expressly granted to you under this clause are expressly reserved. 

You shall not, and you shall not permit anyone else to, directly or indirectly:

    (a)   except as expressly permitted by law, rent, lease, sub-licence, copy, modify, adapt, merge, translate, reverse engineer, decompile, disassemble, make error corrections or create derivative works based on the whole or any part of the Site or Services;

   (b)  remove the Nexlec's or any course provider's trade mark, copyright notice or any other proprietary notice;

    (c)   rent, lease, distribute, resell or use the Services for a service bureau, timesharing or other commercial purposes;

     (d)   engage in any activity that interferes with or disrupts the Services or the Site;

    (e)   upload any comments or ideas that violates or infringes another party's right of publicity, privacy, copyright, trade mark or other intellectual property right;

    (f)    violate any applicable local, state, federal and national laws, rules, regulations, standards and licensing requirements, in connection with your use or access of the Services ("Applicable Law");

     (g)   use the Services in violation of or to circumvent any sanctions or embargo;

     (h)   use the Services for any purpose for which it is not designed or intended;

   (i)    use the Services to create or promote a product, service or software that is directly or indirectly competitive with or in any way a substitute for the Services;

    (j)    use the Services to send, post or otherwise communicate any content that is offensive, indecent, threatening, abusive, insulting, harassing, defamatory, libellous, deceptive, fraudulent, tortious, obscene or is racially, ethically or otherwise objectionable;

     (k)   use the Services to send automated, unsolicited or unauthorised messages, advertising or promotional material or any junk mail, spam or chain letters;

   (l)    upload or transmit through the Services any data, file, software or link that contains or redirects to a virus, Trojan horse, worm or other harmful components;

   (m)  use any scraper, robot, bot, spider, crawler or any other automated device or means to access, acquire, copy or monitor any portion of the Services, or any data or content found or access through the Services; or

    (n)   collect any information in respect of other users without their consent.

All material, data, text, content, graphics, images, videos, sounds and other content ("Content") contained on the Site or delivered through the Services is protected by intellectual property rights, including trademarks and copyright, which is owned by or has been licensed to Nexlec. You agree not to sell, licence, rent, modify, distribute, copy, reproduce, transmit, publicly display, publish, adapt, edit or create derivative works of any Content, or post any Content on any other website or in a networked computer environment for any purpose. 

5. Course description and marketing materials

5.1 Course description

You acknowledge and agree that the majority of the Content on the Site relates to the promotion of Courses (such as the Course description, speaker profile, organisation profile, trade marks or logos) (“Course Provider Content”) that has been provided to us by the course provider.  

The Services provide a registration platform for end users to interact with the course provider and to view and browse the available Courses and allow for you to pay for the Courses. You acknowledge that Nexlec does not pre-screen or approve the course provider's Content nor are we directly involved in transactions between yourself and the course provider. As such, Nexlec has no control over, and you agree that we are not responsible or liable for:

    (a)   any course provider's Content;

    (b)   the quality, safety, morality or legality of any aspect of any Course;

   (c)   the truth or accuracy of any Course description or the ability of the course provider to provide the Course;

   (d)   the true identity, references, qualifications, licensing or accreditation of the Course, the course provider or its speakers and presenters; or

    (e)   any comments or ideas posted by end users.

You are encouraged to use your good judgement and common sense in considering and registering for any Courses.

5.2 Commentary and modifications

You may choose to or we may invite you to submit comments or ideas about improvements to the Service or the Site or any other component of our products or services ("Commentary"). If you submit any Commentary to us, we will presume that your submission was voluntary, unsolicited by us, and delivered to us without any restrictions on our use of the Commentary. You also agree that Nexlec has no fiduciary or any other obligation to you in connection with any Commentary you submit to us, and that we are free to use your Commentary or the ideas reflected in the Commentary without any attribution or compensation to you.  

6. Compatibility  

Nexlec does not warrant that the Services will be compatible or interoperable with your device or any other piece of hardware, software, equipment or device installed on or used in connection with your device. Furthermore, you acknowledge that compatibility and interoperability problems can cause the performance of your device to diminish or fail completely, and may result in permanent damage to your device, loss of data located on your device, and corruption of the software and files located on your device. You acknowledge and agree that Nexlec and its subsidiaries, affiliates, partners, suppliers and licensors shall have no liability to you for any losses suffered resulting from or arising in connection with compatibility or interoperability problems.

7. Payment Methods; Payment Process.

Using our Services is free for an end user. Nexlec makes the Site and its Services available to enable end users to find suitable Courses from the course providers. Nexlec does not charge the end user a fee when the end user registers for a Course. The fees to use the Site and the Services are paid for solely by the course provider. As such, the end user and course provider are obligated to use the Site, and our payment processing partners, to pay for the Course.

8. Representations and Warranties.

8.1 Your warranties

You may need to create an account with us in order to use some parts of the Services. When you create an account with us, you represent and warrant that:

    (a)   if you are an individual:

(i)            you are at least 18 years of age;

(ii)         you are capable of entering into and performing legally binding contracts under Applicable Law; and

(iii)        all information which you provide is accurate, up to date, truthful and complete;

    (b)   if you represent a corporate entity:

(i)         you have the full right, legal power and actual authority to bind such entity to this Agreement;

(ii)         that entity is duly organised, validly existing and in good standing under the laws of the state, province or country of its incorporation; and

(iii)        all information which you provide is accurate, up to date, truthful and complete.

If you are under 18 years of age, you may only use the Services with the consent of and under the supervision of your parent or legal guardian who shall be responsible for all your activities.  

8.2 No warranties

We provide the Services "as is" and "as available", without any express, implied or statutory warranties of title, merchantability, fitness for a particular purpose, non-infringement, or any other type of warranty or guarantee. Nexlec does not guarantee: 

    (a)   the accuracy, reliability or correctness of any data provided through the Services;

    (b)   that the Services will function in an uninterrupted manner or be secure;

    (c)   that the Services will be free of viruses or other harmful code;

  (d)   that the completion of a Course will result in you attaining any particular qualification, proficiency, accreditation, licence, permit or level of competency; or

   (e)   that the completion of a Course will result in you attracting a certain type of clientele, publicity, business, demand or profits.

Nexlec disclaims any and all liability or responsibility in relation to the Content made available through the Services, including but not limited to the Content uploaded by course providers, any Commentary by any end user or any third party content and services. Nexlec is not responsible or liable in any manner for the conduct of the Course by a course provider or any other products or services advertised in connection with the Services, including the failure of such course provider to provide the Course.

Nothing in this Agreement operates to exclude, restrict or modify the application of any implied condition, warranty or guarantee, or the exercise of any right or remedy, or the imposition of any liability under any law where to do so would contravene that law or cause any term of this Agreement to be void. To the extent that they are not permitted to be excluded, our liability shall be limited to supplying the Services again or paying the cost of having the Services supplied again.

9. Limitation of liability

Under no circumstances will Nexlec be liable to you for exemplary, special, indirect, incidental or consequential loss or damage (including any or actual prospective lost revenue or profits) resulting from your use or inability to use the Services or for any other damages arising out of or in connection with this Agreement, even if such damages are reasonably foreseeable.

Further any liability not disclaimed or denied by the Nexlec is limited to your direct and documented damages and, you agree, that in no event will such liability exceed in aggregate the amount of SGD$1.00.

These limitations of liability apply regardless of the basis of your claim, including contract, tort, negligence, strict liability or any other legal theory or basis.

10. Indemnity

You agree to indemnify and hold harmless Nexlec, our affiliates, and their respective employees, agents, and service providers (each a "Nexlec Entity") against any claim, suit, demand, loss, liability, damage, action, or proceeding (each, a "Claim") brought by a third party against a Nexlec Entity, and you agree to fully reimburse the Nexlec Entities for any Claims that result from: (i) your breach of any provision of this Agreement; (ii) any Commentary that you have posted on the Service; (iii) your violation of any rights of another person or entity; or (iv) your use of the Service. This indemnity is a continuing obligation, constitutes a separate and independent obligation of the party giving the indemnity and will survive the termination or expiry of this Agreement.

11. Privacy

All personal data that is provided by end users is subject to our privacy policy, a copy of which is located [here[1] ] ("Privacy Policy"). This personal data can include information regarding the name, address, age, sex, education history, email address, event interest, past Course attendance details and other relevant information that an end user submits when they open an account with Nexlec or when they sign up for a Course ("Personal Data"). 

You acknowledge that the Personal Data will be shared with the course provider for the purpose of the provision and administration of the Course.

12. Third party links and social media

We may reference or provide access to third-party services, products, and promotions that utilize, integrate, or provide ancillary services to the Services ("Third-Party Services"). These Third-Party Services are provided for your convenience only and do not constitute our approval, endorsement, or recommendation of any such Third-Party Services for you. You access and use any Third-Party Service based on your own evaluation and at your own risk. You understand that your use of any Third-Party Service is not governed by this Agreement. If you decide to use a Third-Party Service, you will be responsible for reviewing, understanding and accepting the terms and conditions associated with its use. We expressly disclaim all responsibility and liability for your use of any Third-Party Service. Please also remember that when you use a Third-Party Service, our Privacy Policy is no longer in effect. Your use of a Third-Party Service, including those that have a link on our Site, is subject to that Third-Party Service’s own terms of use and privacy policies.

13. Additional Information.

14. Account security

As part of the on boarding process, you may be asked to create an end user account with us. You are responsible for maintaining the confidentiality of your password and account details. You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorised use of your password or account.

15. Termination.

This Agreement is effective upon the date you first access or use the Services and continues until terminated by you or Nexlec. You may terminate this Agreement by closing your account with us by sending an email to [email protected]. If you create another account with us, or use our Services again, you are consenting to this Agreement.

We may terminate this Agreement at any time for any reason by providing you with notice. We may suspend your account with us and your ability to use the Services or terminate this Agreement if:

    (a)   we determine in our sole discretion that you pose a risk of fraud or credit risk;

    (b)   determine in our sole discretion that you have used the Services in a prohibited manner or otherwise do not comply with any of the provisions of this Agreement; or

    (c)   any Applicable Law or governmental or regulatory authority requires us to do so.

Upon termination:

    (a)   all licences granted to you under this Agreement will end; and

   (b)   we will not be liable to you for any compensation, reimbursement or damages related to your use of the Services or any termination or suspension of the Services or the deletion of your information or account data.

Termination of this Agreement does not relieve the course provider of its obligations to provide the Courses that you have already registered for prior to the date of termination. As mentioned above, the provision of Courses to any end user is a matter that is solely between the course provider and the end user (for which we accept no liability) and is subject to the terms and conditions which the course provider has agreed with you (which we are not a party to). The termination of the Agreement would not affect your obligations under any agreement with any course provider, save that you will not be able to use any of the Services to interact or communicate with the course provider. In those circumstances, you are encouraged to contact the course provider independently.

16. Dispute resolution

If a dispute arises with a course provider in relation to a Course or otherwise, you are encouraged to contact that course provider directly to resolve that dispute. If the dispute is notified to Nexlec, we will attempt in good faith to facilitate a resolution of the dispute but is under no obligation to do so. You release Nexlec from any claims, demands or damage arising out of your dispute with any course provider.

If any dispute arises with Nexlec under or in relation to this Agreement it shall first be referred to the Nexlec. If the parties are unable to resolve the dispute within 20 days of referral, then such dispute shall be referred to and finally resolved by arbitration in Singapore in accordance with the SIAC Rules for the time being in force which rules are deemed to be incorporated by reference in this clause. The Tribunal shall consist of one arbitrator to be jointly appointed by the Parties and in the event that the Parties fail to agree on the appointment, by the President of the Court of Arbitration of the SIAC. The language of the arbitration shall be English. Nothing in this clause prevents a Party from seeking urgent or similar interim relief from a court of competent jurisdiction.

17. General terms

17.1 Right to amend

We have the right to change or add to the terms of this Agreement at any time, and to change, delete, discontinue, or impose conditions on use of the Services by posting such changes on our Site or any other website we maintain or own. We may provide you with notice of any changes through the Site, via email, or through other means. Your use of the Services after a change has taken effect constitutes your acceptance of the terms of the modified Agreement. You can access a copy of the current terms of this Agreement on our Site at any time. You can find out when this Agreement was last changed by checking the “Updated” date at the bottom of the Agreement.

17.2 Assignment

You may not assign this Agreement, any rights or licences granted in this Agreement, or operation of your account with Nexlec to others without our prior written consent. Nexlec may assign this Agreement without your consent or any other restriction.

17.3 No agency

Except as expressly stated in this Agreement, nothing in this Agreement serves to establish a partnership, joint venture, or other agency relationship between you and us. Neither you nor we have the ability to bind the other party to any contract or obligation, and neither party will represent that you or we have such an ability.

17.4 Force majeure

Neither party will be liable for any delays in processing or other nonperformance caused by telecommunications, utility, failures, or equipment failures; labour strife, riots, war, or terrorist attacks; nonperformance of our vendors or suppliers, fires or acts of nature; or any other event over which the respective party has no reasonable control.

17.5 Entire agreement

This Agreement and all policies and procedures that are incorporated by reference constitute the entire agreement between you and Nexlec for provision and use of the Services. Except where expressly stated otherwise in writing executed between you and Nexlec, this Agreement will prevail over any conflicting policy or agreement for the provision or use of the Services.

17.6 Survival

All provisions of this Agreement that give rise to a party’s on-going obligation will survive termination of this Agreement, including but not limited to clauses 5.2 (commentary), 6 (compatibility), 9 (limitation of liability), 10 (indemnity), 15 (termination), 16 (dispute resolution), 17.6 (survival), 17.7 (governing law) and 17.8 (third party rights).   

17.7 Governing law

This Agreement shall be governed by, and construed in accordance with, the laws of Singapore. Subject to clause 16, the parties agree to submit to the non-exclusive jurisdiction of the courts of Singapore.

17.8 Third party rights

Save as identified in this clause 17.8, a person who is not a party to this Agreement may not enforce any of its provisions under Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore).

It is intended that each Nexlec Entity or the entities identified in clause 6 may enforce the benefits conferred on it under clauses 6 and 10 of this Agreement in accordance with the terms of the Contracts (Rights of Third Parties) Act (Chapter 53B of Singapore). The consent of each Nexlec Entity (other than Nexlec) or the entities identified in clause 6 is not necessary for any variation (including any release or compromise in whole or in part of any liability) or termination of this Agreement or any one or more clauses of it.

Updated: May 2017

Security

As part of the on boarding process, you may be asked to create an end user account with us. You are responsible for maintaining the confidentiality of your password and account details. You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorised use of your password or account.

Privacy

Nexlec Pte. Ltd. (Company registration number 201715472W) is a proprietary limited company incorporated in Singapore [●] ("Nexlec", "us", "we" or "our"). We are a registration platform dedicated to bringing seminars, courses and workshops from around the world, to end users. Through our platform, mobile apps and services, we enable people all over the world to browse, search and register for seminars, courses and workshops across various disciplines and subject areas.

Our websites and domains, including www.nexlec.sg, and all of the webpages, subdomains, country level domain variants and subparts of those websites (collectively, our "Site"), all of the services available on or through the Site or otherwise provided by us (including our application programming interfaces), and all of our mobile applications offered, maintained and provided by Nexlec are referred to in this policy as our "Services".

This policy explains how we collect, use and disclose the personal data which you provide to us when using our Site or our Service. Please read this privacy policy and understand it before using our Site or our Services. By visiting, creating an account with us, uploading your personal data to the Site or using our Services, including registering for a course, seminar or workshop ("Course") conducted and provided by a third party Course provider ("course provider"), you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.  

1. What information do we collect about you?

When you access our Site or use our Services to register for an account or for a Course, you may be asked to provide information that personally identifies you and/or your location, including your name, date of birth, email address, postal code or zipcode, state and country of residence, telephone number, education and employment history, but only when you voluntarily give it to us. We collect this information to carry out the functions offered on our Site and to provide you with offers and information about the Services, the Course, Nexlec and other services we think you may be interested in. We may collect this personal data through: your use of the Services; subscribing to our updates; creating a user account; if you send us correspondence through the Site; or through advertising, research and direct marketing.   

We will indicate if the collection and provision of certain categories of personal data is mandatory. For any such categories, we may not be able to provide you with access to the Services or allow you to register for a Course if you do not provide us with the required information.  

In some cases, we may collect your credit card information (e.g. your credit card number, expiration data and billing address), some of which may constitute personal data, to secure certain payments.

If you register for a Course, the course provider may require that we collect information that they deem necessary in relation to the registration or provision of the Course as listed on the Site ("Required Course Information"). If you voluntarily provide that information in connection with the registration of the Course or otherwise, it will be available to us and will be held by us in accordance with this privacy policy. In addition, such information will be provided to the relevant course provider in accordance with section 3 (How we will use the information we collect about you) below. 

2. Storage and security of your personal data

Nexlec will use all reasonable endeavours to maintain the security of your personal data and to protect your personal data from misuse, interference and loss and against unauthorised collection, copying, access, modification or disclosure. Nexlec will destroy or anonymise any personal data it holds about you which it no longer requires under the terms of this privacy policy. Where you have chosen a password to access certain services of the Site or the Services, you are responsible for keeping your password confidential. Do not share your password with anyone. 

Due to the nature of the internet, Nexlec does not provide any guarantee or warranty regarding the security of your personal data during transmission to Nexlec or storage by Nexlec and you acknowledge that you disclose your personal data to Nexlec at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal data in connection with the Site or the Services. 

The personal data you provide to Nexlec will be transferred to and stored with a cloud service provider with servers that are located in Singapore. Some of these countries may not have the same or substantially similar privacy laws than those of your home jurisdiction. In those circumstances, Nexlec will ensure that recipients in those countries will provide you with a standard of protection that is at least comparable to the protection of your home jurisdiction.

In some circumstances, the course provider may have appointed a third party, which may or may not be affiliated to the course provider, to provide certain activities in relation to the Course (for example, such as third party event managers, venue owners or promoters) ("third party organisers"). In those circumstances, you agree that we may provide your personal data to both the course provider and its third party organisers. You agree that we are not responsible for the actions of these course providers or their third party organisers with respect to their use and handling of your personal data. This privacy policy does not govern their use and handling of your personal data. It is important that you review the applicable policies of the course provider and their third party organisers before you provide us with your personal data in connection with a particular Course.

Nexlec may disclose your personal data, and you consent to the disclosure of your personal data, to other entities within the Nexlec group of companies and third parties engaged by Nexlec or other members of the Nexlec group to perform functions or provide products and services on Nexlec's behalf such as processing payments, mail outs, research, statistical information, marketing and direct or indirect advertising. 

If you would like to unsubscribe from receiving direct marketing communications from Nexlec or do not want us to share your personal data with other parties, please contact us at the email address provided below or follow the steps to unsubscribe which are presented in communications you receive from us. We will use reasonable endeavours to comply with your request within a reasonable period of receipt of your request. Please note that the withdrawal of any authorisations for processing of your personal data by third parties may result in us not being able to provide you with any Services. 

[If you consent, Nexlec will use your personal data for advertising and direct marketing purposes in order to inform you about the Services it provides or other matters that it believes will be of interest to you, including information relating to Courses that might be relevant to you, your chosen profession or area of study based on your qualifications or Courses that you might have previously registered for.] 

[If you have opted-in to receive third party marketing information, you agree and consent that we may allow third party marketing and advertising companies in the education and professional development and advertising sectors to contact you about services that may be of interest to you. You may be contacted through telephone, SMS and/or email. You may withdraw your consent by contacting us at the email address provided below or follow the steps to unsubscribe which are presented in communications you receive from us.] 

Nexlec reserves the right to disclose your personal data if it is required or authorised to do so by law. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, your personal data may be part of the assets that is transferred. You consent to such transfer and you acknowledge and agree that any successor or acquirer of Nexlec or its assets will continue to have the right to use your personal data and other information in accordance with the terms of this privacy policy.

Please note that by submitting any comments and feedback regarding the Services or the Courses, you consent to Nexlec using such comments and feedback in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside. If you do not wish for us to do so, please let us know through the email address provided below.

4. Access to your information

Nexlec will use all reasonable endeavours to keep personal data it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal data that Nexlec holds about you or if you would like to correct any personal data that is inaccurate, incomplete or out-of-date, or to request that your personal data be deleted. We will use reasonable endeavours to provide a complete list of your personal data, correct or delete your personal data within a reasonable period of receipt of your request. In relation to any request for access to any personal data, Nexlec reserves the right to charge a nominal fee for the processing of this request in accordance with applicable local legislation. 

Deletion of your account with Nexlec will not automatically delete the personal data held about you. If you would like to request that Nexlec deletes all personal data together with the deletion of your account, please contact us at the email address provided below. Our ability to comply with your deletion request is subject to any applicable legal or other requirement to maintain certain records of your personal data. In that regard, please note that the deletion of your personal data from our database will result in us not being able to provide you with any Services. 

Cookies

Some of the information that we collect will not personally identify you but will instead track your use of the Services or the Site so that we can better understand how our Service is used by end users and in turn enhance and improve your experience in registering for Courses. This information can be obtained through the use of cookies. Cookies are a small data file transferred to your device that recognises and identifies your device and allows your device to 'remember' information from the Site for future use. We may collect technical information from your web browser or mobile device or your use of our services through a web browser or mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Unless you have elected to remain anonymous through your device and/or the web browser, the above mentioned information may be collected and used by us automatically through your use of the Services or the Site.  

Contact

If you have any feedback, errors to report or security concerns we would appreciate hearing from you. Please email the team at [email protected]

To close your account simply email the team at [email protected]