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Befriending the Tiger: Exploring Resilience and Wellbeing on the Frontline

Befriending the Tiger: Exploring Resilience and Wellbeing on the Frontline
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Key Information

Education Type:

Short Course

Qualification Type:

Professional Development

Location:

Webinar, Australia

Start Date:

Sat, 29 August 2026

Contact Hours:

8.0 hrs

Format:

Live Lecture

Pre-requisites:

Degree Qualified

Educator:

Delphi Training and Consulting

Over time, exposure to the trauma and suffering of others can take a toll. Mental health professionals, lawyers, corrections services staff, prison officers, magistrates, judges, police, first responders and teachers come into daily contact with individuals who may be highly traumatised, victims, perpetrators and potentially both.Secondary trauma, vicarious trauma, compassion fatigue, burnout and moral injury are different but interconnect.

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Over time, exposure to the trauma and suffering of others can take a toll. Mental health professionals, lawyers, corrections services staff, prison officers, magistrates, judges, police, first responders and teachers come into daily contact with individuals who may be highly traumatised, victims, perpetrators and potentially both.


Secondary trauma, vicarious trauma, compassion fatigue, burnout and moral injury are different but interconnect. Impacts are cumulative and if unaddressed affect the emotional, mental, physical, and spiritual wellbeing of professionals working in frontline services. Some professions have a double risk, exposed to the trauma of others and direct trauma in their line of duty.


Bearing witness to the suffering of others can shift and change our world view, leading to a reassessment of assumptions about personal safety and the safety of loved ones. At times, it may precipitate an existential crisis. Work environments may compound or be the primary stressor and lead to moral injury or burnout. Support to address the impact of your work on your health and wellbeing is a vital aspect of professional rights and personal responsibilities.


It is also true that working to alleviate human suffering and pursuit of justice offers a profound sense of meaning and purpose. Walking alongside clients frequently inspires hope, awe and faith in the courage, strength and depth of the human spirit. Vicarious resilience describes the parallel process of personal growth and self-discovery.


This four-part interactive webinar series combines presentation, discussion and experiential exercises in a safe, confidential forum to explore the interaction between you and your work. You will develop a personalised ‘tool kit’ for self-care and strategies to safeguard and enhance resilience. Details of cases will not be discussed.


Prior to Part 1 of the workshop series, you will receive a Vicarious Trauma, Compassion Fatigue and Burn-out assessment to complete and use as your personal guide during the training. Each session will have accompanying handouts and exercises.


To ensure confidentiality links to the recordings will be available for participants only. These sessions will not be available for On-Demand purchase.


Session 1:

  • Vicarious trauma – secondary trauma – compassion fatigue – burnout – moral injury
  • Exploring organisational factors and work factors
  • Post-traumatic countertransference
  • Identifying signs and symptoms personally and professionally


Session 2:

  • Risk and Resilience Factors: 7 factors of resilience
  • Aspects of self-care |Mind: Monkey mind, personalised stress profile, self-care plan, mindfulness, supervision
  • Aspects of self-care |Emotion: Empathy vs Compassion, honouring your feelings


Session 3:

  • Aspects of self-care |Body: Stress response, activating parasympathetic nervous system, gut health, sleep hygiene
  • Aspects of self-care |Meaning: Bigger picture, choosing battles, reaffirming values and meaning
  • Personalised self-care plan


Session 4:

  • Exploring vicarious resilience
  • ‘Buddy’ networks
  • Group reflection and moving forward


Learning Objectives:

Participants will be able to:

  • Distinguish between vicarious trauma, secondary trauma, compassion fatigue, burnout and moral injury.
  • Identify organisational and personal responsibility related to emotional and psychological safety and wellbeing.
  • Describe risk and resilience factors.
  • Recognise activation of post traumatic countertransference and strategies to support self.
  • Develop a realistic and adaptable selfcare plan.


Note: All webinar purchases will include follow-up instructions on how to access the course.

Contact Hours:

8.0 hrs

Start Time:

Sat, 29 August 2026 , 9:30 AM

Finish Time:

Sat, 12 September 2026 , 11:30 AM

Duration:

Multiple Days

Format:

Live Lecture

Language:

English

Venue:

Online

Address:
google-map
google-map

Your Computer,
Webinar, Online,
Australia, AEST

Dates

Session 1: August 29, 2026 - 9:30 am - 11:30 am

Session 2: September 2, 2026 - 6:00 pm - 8:00 pm

Session 3: September 8, 2026 - 9:30 am - 8:00 pm

Session 4: September 12, 2026 - 9:30 am - 11:30 am

Naomi Halpern profile image

Naomi Halpern

Naomi trained as a social worker in the UK. Early in her career she worked with children in short stay emergency care, homeless youth, and convicted offenders in government and non-government organisations, providing advocacy, psychosocial education, recreational opportunities, skills training, supervision and counselling.

In 1987, Naomi went into partnership with Susan Henry at The Delphi Centre, now known as Delphi Training and Consulting where she developed expertise in therapy for adult sequelae of childhood relational trauma.

Naomi provides clinical consultation for complex post-traumatic stress, dissociative disorders and related impacts of childhood developmental trauma and abuse, for mental health professionals working with adult victim / survivors of intergenerational trauma, gender-based violence, and other trauma. She has a wealth of experience working with people across socioeconomic groups, faiths, and sexual orientation.

She is a consultant and trainer for law firms, supporting lawyers’ mental health and self-care. Since 2009, Naomi has been an external consultant to the United Nations developing and delivering a broad range of trauma informed programs to personnel in missions and duty stations around the world.

A skilled speaker and trainer, Naomi has presented training about complex and developmental trauma, vicarious trauma, resilience building and workplace wellbeing through Delphi and United Nations, in-person and online across all Australian States and Territories – Africa – Denmark – Germany – India – Italy – Lebanon – New Zealand – Romania – Thailand – United States.

A founding member of The Australian Association of Trauma and Dissociation Inc. in 1992 (amalgamated with the Australasian Association of Traumatic Stress Studies in 1996) Naomi served on the Executive Committee and Conference Committee from 1991 – 1996, and as Treasurer from 1992 – 1995.

She is a founding member and spokesperson for an action group for victims of white collar crime. An advocate for victims of deceptive and misleading financial advice, Naomi has provided submissions and testimony to senate committees and other inquiries and has been an invited speaker at financial industry forums regarding the impact of white collar crime, the changes needed in the industry and legislation. She has worked closely with parliamentarians across political parties and the media. She is frequently contacted for commentary.

Naomi is a Fellow of the International Society for the Study of Trauma and Dissociation. And co-author with Dr Colin A. Ross, (2009) Trauma Model Therapy: A Treatment Approach for Trauma, Dissociation and Complex Comorbidity, Manitou Inc.

Session 1:

  • Vicarious trauma – secondary trauma – compassion fatigue – burnout – moral injury
  • Exploring organisational factors and work factors
  • Post-traumatic countertransference
  • Identifying signs and symptoms personally and professionally

Session 2:

  • Risk and Resilience Factors: 7 factors of resilience
  • Aspects of self-care |Mind: Monkey mind, personalised stress profile, self-care plan, mindfulness, supervision
  • Aspects of self-care |Emotion: Empathy vs Compassion, honouring your feelings

Session 3:

  • Aspects of self-care |Body: Stress response, activating parasympathetic nervous system, gut health, sleep hygiene
  • Aspects of self-care |Meaning: Bigger picture, choosing battles, reaffirming values and meaning
  • Personalised self-care plan

Session 4:

  • Exploring vicarious resilience
  • ‘Buddy’ networks
  • Group reflection and moving forward


Learning Objectives:

  • Participants will be able to:
  • Distinguish between vicarious trauma, secondary trauma, compassion fatigue, burnout and moral injury.
  • Identify organisational and personal responsibility related to emotional and psychological safety and wellbeing.
  • Describe risk and resilience factors.
  • Recognise activation of post traumatic countertransference and strategies to support self.
  • Develop a realistic and adaptable selfcare plan.



  • Your registration includes: Handout, 6 month access to the recording for online training and Certificate of participation.
  • Registration is for individual use only. Links to live webinars and recordings cannot be shared with others.
  • All payments must be made by Credit Card – Visa and MasterCard only. All credit card payments will incur a surcharge of 1.6% per transaction.
  • Group bookings 3+ people must be from the same organization and paid with one payment.
  • Invoicing is only available for group bookings of 3+ in the same training.
  • All fees in Australian dollars (AUD). Fees inclusive of GST.
  • NO SPECIAL EXCEPTIONS on fees or policies are possible.
  • Fulltime student discount – must be fulltime, provide requested details on the online application form, payment for training self funded – income under $AUD50,000
  • Please provide your direct email and contact details for materials / updates – ensure this is provided where an AGENCY funds your registration.
  • Confirmation with your tax-deductible receipt will be emailed on registration – contact us if not received.
  • Registration is only available for the whole training. It is not possible to register for particular parts of a training when it runs over more than one session or day. If you are unable to attend part / all of a live webinar, you will receive the recording(s) as part of your registration package. Refunds are not available for parts you may be unable to attend live.
  • PAYMENT must be received by the closing date of the registration category you registered under. If payment has not been received by the closing date of the category registered under, your registration will automatically be transferred to the next registration category. If payment is not received 2 working days prior to the event, your registration will be cancelled.
  • Transfer registration to another webinar is not permitted.
  • All dates subject to expiry at 5.00pm Australian Eastern Time
  • Time Zone: Webinars are scheduled for Australian Eastern Time. AEST from first Sunday of April – to first Sunday of October, when it changes to AEDT. Please check your time zone. A link to a time zone convertor will sent with your link to the webinar. Delphi Training and Consulting is not responsible for miscalculations relating to the webinar start time in your area and will not issue refunds due to timing mix-ups.
  • A link to the webinar and any handouts will be emailed to you at the email address on your registration 48 hours prior to the training. Please notify us if you do not receive it for any reason.
  • Technical issues: We will do everything we can to eliminate technical difficulties within our control. Refunds will not be issued for technical issues on the attendees side.
  • CANCELLATIONS – Webinars: Must be made in writing. A refund minus $20 for 90-minute webinars, $40 for 3-hour webinars, and $80 for 8-hour webinars administration fee will be issued up to 7 days (including weekend days) prior to the webinar for which you are registered. NO REFUND after this date. There will be no administration fee charged for cancellations from countries in the South Asia and Asia Pacific Region listed in the World Bank country classification by income level tier system. This applies to countries in the region listed as tier IV – V – VI.
  • CANCELLATIONS – In-Person workshops: Must be made in writing. A refund minus $90 administration fee for in-person workshops up to 7 days prior to training. NO REFUND after this date.
  • All webinar recordings are copyright of The Delphi Centre Pty Ltd and may not be copied, shared or shown in public or professional settings without written permission. Purchasing webinars is an agreement to uphold copyright laws.
  • In the unlikely event circumstances beyond our control result in the postponement or cancellation of a webinar or workshop, we will reschedule as soon as practical. A full refund or opportunity to transfer to the re-scheduled webinar or workshop will promptly be provided to registrants.
  • Delphi Training and Consulting reserves the right to change and update terms and conditions without notice. 



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