Handling Emergencies

Handling Emergencies
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Overview

Identify the clear objectives of an Emergency Appointment to ensure your Front Office Team can take control of such situations effectively whilst maximizing patient care.


Handling emergencies successfully without having to ‘squeeze’ patients into your appointment book and, at the same time, ensuring you manage their expectations, is not an easy task for the Front Office Team.

The key lies in understanding the objectives of an emergency appointment, and ensuring the whole team is aligned with strategies to achieve them.


In this course, we reveal a four-step process for working with patients who want to be ‘squeezed in’, remembering that these patients will expect their dental problems to be solved today. To support your Front Office Team and help them handle emergencies we will provide you with the targeted communication tools, checklists and resources needed to manage


Live Online Training

The live interactive courses are run by our expert trainers in a virtual classroom training environment. You will be engaged in a variety of topics using chat tools, question polls, videos and so on!


About PrimeGo

All live online training is supported by the PrimeGo, where you can review pre and post readings, and complete quizzes, surveys and your certificate.


You can always visit the PrimeGo platform and keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.



Providers Terms

Public Workshops Events

  • All applications are subject to availability. CANCELLATIONS: Up to 4 weeks prior to the event a 25% refund is available for cancellations or applicants are able to transfer to another Prime Practice workshop or Prime Compliance service (at the same cost) free of charge. No refund will be given for cancellations made with less than 4 weeks notice. Cancellations must be received in writing. Substitution of delegates can occur at any time at no cost.
  • You will receive confirmation of your registration within 2 working days. If not, contact Prime Practice. To avoid disappointment, do not book travel and/or accommodation until your registration is confirmed via email.
  • Early Bird Discount is applicable if registration occurs at least one calendar month prior to event date and cannot to be used in conjunction with any other discount or promotion.


In Practice Services – Audit and Infection Prevention and Control Training

  • All applications are subject to availability. CANCELLATIONS: Up to 4 weeks prior to the event/practice visit a 25% refund is available for cancellations or applicants are able to transfer to another Prime Practice workshop or Prime Compliance service (at the same cost) free of charge. No refund will be given for cancellations made with less than 4 weeks notice. Cancellations must be received in writing. Substitution of delegates can occur at any time at no cost.
  • Web Site pricing is based on our in-practice services being delivered in metropolitan areas of capital cities in Australia and Auckland, Christchurch and Wellington in New Zealand only. You acknowledge and agree that we can charge additional fees for delivery of these specific services outside these areas but will not do so without your written approval in writing.


Live Online training, E-Learning and Webinars

  • All applications are subject to availability. CANCELLATIONS: All Live Online training, E-Learning and Webinar registrations are final and there is no refund for cancellation.
  • You acknowledge and agree that in respect of All Live On Line training, E-Learning and Webinars:
  • they may be recorded and used by us in any manner and for whatever purpose we determine; and Prime Practice own or are entitled to all intellectual property rights in respect of thereof.

Tickets:
Course Fee$109Book
Contact Hours:

1.0 hr

When:

Mon, 28 February 2022

Start Time:

1:30 PM

Duration:

Afternoon Session

Format:

Live Online Training

Language:

English

Venue:

Online

Address:
Google map
Google map

Your Computer,
Webinar, Online,
Australia, AEST

Prime Practice
Email
Speaker(s):
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Our Presenters

Our speakers comprise of qualified professionals sharing their knowledge, skills and experience to inspire and educate delegates, allowing them to improve themselves in their chosen field.

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