Recall Systems: Recall Systems


Find out why we call it Active Maintenance, how it can transform your practice, and enhance the ongoing oral health of your patients.

Having solid recall systems benefits the patient and your practice. In this session we take a comprehensive look at the value of strong Recall Systems and how to implement these into your practice. Find out why, at Prime Practice, we call recalls “Active Maintenance” and learn:

  • The responsibilities of the team to create value for the patient by promoting regular visits to maintain oral health.
  • Systems and communication skills to support this preventive approach and have patients wanting to return every 6 months.

Audience: Dentist, Hygienist / Therapist, Practice Owner, Practice Manager, Dental Assistant / Nurse, Front Office Coordinator, suitable for the whole team of all practices - whether you have a Hygienist / Therapist or not.

Learning Objectives:

  • Discover why we call it Active Maintenance and the impact the name has on your patients.
  • Understand how an effective Active Maintenance system adds value for both your patients and your practice.
  • Learn how to track for success to ensure your Active Maintenance system doesn’t skip a beat.

Live Online Training (LOT)

This Live Online Training course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen.

While you won’t need to use your webcam or your microphone, you will be engaged on various topics using the chat tool, question polls and other live online activities!

Providers Terms
  • By completing and submitting an electronic order form you are making an offer to purchase a right to participate at an Event which if accepted by us will result in a binding contract when we confirm registration by email (usually within two days of submitting an order) for an Event and issue a tax invoice to you. We retain the right to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason.
  • The price displayed for products on this website represents the full price including any applicable tax. We reserve the right to vary prices at any time without prior notice.
  • Payment for orders are made via Stripe Payments Australia Pty Ltd (ACN 160 180 343) when you check out from the product order screen.
  • Once your order has been accepted by us it may not be cancelled by you without our express written consent.
  • In respect of any material provided as part of an Event (“Materials”) you agree that:

a) we own or are entitled all copyright in respect of the Materials;

b) you may not allow any other person to use the Materials;

c) you may not use the Materials to provide any services of any kind to any other person;

d) the Materials should not be reproduced or included in any other work or publication;

e) the Materials may not be modified or altered in any way; and

f) the Materials may not be distributed or sold to any third party for any purpose. 

Course Fee (excl. GST)$332Select
Contact Hours:

2.5 hrs


Wed, 23 September 2020

Start Time:

11:00 AM


Morning Session


Live Webinar





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Webinar, Online,

Prime Practice
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Our Presenters

Our Speakers comprise of qualified professionals sharing their knowledge, skills and experience to inspire and educate delegates, allowing them to improve themselves in their chosen field.

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