FRONT OFFICE SYSTEMS: Appointment Book Scheduling

Overview

Control your appointment book so that it’s an ideal day at the practice every day. Discover the difference that pre-blocking and running on time will make to your patient experience. Learn the best practices that will best support your patient booking needs.


Description

Your appointment book controls everything in the practice – the number of patients you have visiting through the day, the types of dental treatments your practice can offer through the week, your working environment, mapping and planning inventory requirements, rostering, and above all, the life of the practice.


The appointment book is such a critical document in the practice because it can prevent chaos and disorganisation from happening; allowing you to have an ideal day.


In this session, we will look at proven industry standards and best practices on effectively managing the appointment book.

  • Understand the role that the appointment book plays in your practice.
  • Identifying who the appointment book belongs to
  • How do you achieve your ideal day at the practice?
  • Learn to control your appointment book with our proven 4 step approach; determining procedure times, identifying daily goals and production blocks, setting up daily templates, and implementation and maintenance.
  • Create an individual appointment book that you can utilise immediately.
  • How do you effectively Pre-Block your schedule and why?
  • Are Online Booking Systems worth having or are they a hassle?

Start preventing chaos, disruption and stress from happening at the practice by effectively managing your appointment book with proven industry best practices today. 


Audience: Practice Owner, Practice Manager, Dental Assistant / Nurse, Front Office Coordinator.


Learning Objectives:

  • Control your appointment book with our proven 4 step approach.
  • Discover the difference that Pre-Blocking and running on time will make to your patient experience.
  • Learn about the industry trends that will best support your patient booking needs.


Live Online Training (LOT)

This Live Online Training course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen.


While you won’t need to use your webcam or your microphone, you will be engaged on various topics using the chat tool, question polls and other live online activities!


About Prime ACADEMY

All LOT is supported by the Prime ACADEMY, where you can review upcoming event sessions, pre and post readings, and complete quizzes, surveys and your certificate. 


Come back as often as you wish to review learning, keep your profile updated, reflect on the latest Prime news and connect in the discussion channels.


CPD Accreditation

Australian clinicians are required to make their own assessment as to the number of hours of Non-Scientific Continuing Education each course provides. This course is eligible for NZDA CPD points.


Prime Practice guarantees courses are compliant with the current Dental Board of Australia Guidelines on Continuing Professional Development.


* Number of accredited CPD hours depends on the length of the workshop


Providers Terms

TERMS AND CONDITIONS

Please read these Terms and Conditions before using this website or placing an order.


In these Terms and Conditions:

“we”, “our” and “us” means Prime Practice Pty. Ltd. (ACN 161 578 454) and “you” and “your” means the user of this website or the person placing an order.

  1. By using this site and/or placing an order you are accepting these terms and conditions and confirming that you are at least 18 years old.
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  12. By completing and submitting an electronic order form you are making an offer to purchase a right to participate at an Event which if accepted by us will result in a binding contract when we confirm registration by email (usually within two days of submitting an order) for an Event and issue a tax invoice to you. We retain the right to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason.
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  14. Payment for orders are made via Stripe Payments Australia Pty Ltd (ACN 160 180 343) when you check out from the product order screen.
  15. Once your order has been accepted by us it may not be cancelled by you without our express written consent.
  16. In respect of any material provided as part of an Event (“Materials”) you agree that: a) we own or are entitled all copyright in respect of the Materials; b) you may not allow any other person to use the Materials; c) you may not use the Materials to provide any services of any kind to any other person; d) the Materials should not be reproduced or included in any other work or publication; e) the Materials may not be modified or altered in any way; and f) the Materials may not be distributed or sold to any third party for any purpose.
  17. In respect of an Event being held in Australia we confirm that course is compliant with the current Dental Board of Australia Guidelines on CPD.
  18. In respect of an Event being held in New Zealand the NZDA verifies, that based on the information provided to NZDA, this activity meets the Dental Council policy requirements for CPD. NZDA CPD verification does not imply promotion or endorsement of the contents of any course. Attendees need to use professional judgment to assess the validity and usefulness of techniques, materials or therapeutic products to their own business.
  19. In respect of an Event being held in Singapore we confirm that the course has been verified by the Singapore Dental Council for CPE points.
  20. By placing an order you acknowledge that you will receive an email inviting you to register as a user of the Prime Practice Academy and that to perfect your registration/attendance at an Event you will be required to register as a user in the Prime Practice Academy.
  21. You acknowledge and agree that the information provided by us at any Event (“Information”) is information of a general and non specific nature only and may or may not have application in relation to a specific business. To the fullest extent permitted by law the user of any Information (“User”) as condition of using the Information acknowledges and agrees we shall not be liable to the User for any injuries, claims, losses, expenses or damages (including any special, indirect or consequential damages whether relating to loss of profits or revenue or otherwise) whatsoever that the User may be or become liable for as a consequence of or in connection with the use by the User of the Information.
  22. You acknowledge and agree that, to the fullest extent permitted by law our liability and the liability of our employees, agents and contractors to you and or/a User for any and all injuries, claims, losses, expenses or damages (including general, special, indirect or consequential damages whether relating to loss of profits or revenue or otherwise) whatsoever arising out of or in any way related to the Information from any cause or causes including but not limited to the negligence, errors, omissions, strict liability, breach of contract or breach of warranty by us (but excluding any wilful or intentional wrong) shall not exceed the greater of the total amount paid by for the order or $10,000. Notwithstanding the above the liability of Prime for breach of any guarantees under the Competition and Consumer Act 2010 and the Australian Consumer Law, or comparable legislation in each of the States and Territories of Australia is limited to any of the following as determined by Prime: a) the supplying of the Services again; or b) the payment of the cost of having the Services supplied again.
  23. These terms and conditions are governed by the laws of New South Wales. You and we irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts which have jurisdiction to hear appeals from any of those courts and waives any right to object to any proceedings being brought in those courts.
Tickets:
Course Fee$216Select
Contact Hours:

1.5 hrs

When:

Wed, 23 October 2019

Start Time:

2:30 PM

Duration:

1.5 Hours

Format:

Live Online Training

Language:

English

Venue:

A Computer Near You

Address:
Google map
Google map

Prime Practice,
Sydney, New South Wales,
Australia

Prime Practice
Email
Speaker(s):
Presenter logo

Prime Practice

Prime Practice has been a leader in dental practice management solutions since 1995. Our business was created by dentists who wanted to make a difference to other dentists and practice owners, with a full understanding of the challenges and opportunities they face regularly.

Born and based in Australia, Prime Practice has grown to become a global dental consultancy with clients in Australasia, Asia, North America and Europe. We know what it takes to grow and sustain a successful business and pride ourselves on our unique product content and innovative technologies.


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